Privacy Policy

At RadioCom, we are committed to protecting the privacy and security of our users' personal data. This privacy policy explains how we collect, use, and protect personal data, and it applies to all users of our services, including our website, mobile app, and other online platforms

We collect personal data that you provide to us, including:

• Name and email address
• Password and other login credentials
• Profile information, such as age, location, and interests
• Payment information, such as credit card numbers and billing addresses
• Device information, such as IP addresses, browser types, and operating systems
• Usage data, such as pages visited, links clicked, and time spent on our platforms

We use personal data to:

• Provide and improve our services, including our walkie-talkie app and other communication features
• Communicate with you about our services and promotions
• Personalize your experience on our platforms
• Detect and prevent abuse and spam
• Comply with applicable laws and regulations

We share personal data with:

• Our service providers, such as hosting and payment processing companies
• Our business partners, such as advertisers and sponsors
• Law enforcement agencies and other government authorities, as required by law
• Other third parties, with your consent or as required by law

We implement industry-standard security measures to protect personal data, including:

• Encryption and secure socket layer (SSL) technology
• Firewalls and intrusion detection systems
• Access controls and authentication mechanisms
• Regular security audits and testing

You have the right to:

• Access and update your personal data
• Delete your personal data
• Restrict the processing of your personal data
• Object to the processing of your personal data
• Data portability

RadioCom uses one-time SMS verification codes (OTPs) to confirm ownership of your mobile number. This is a transactional service used only for account security and to enable safety features.

• We send a verification SMS only in two cases: when you turn on the SOS safety feature for the first time (a verified number is required before it can be activated), or when you request a code from Settings > Phone Verification in the app. We do not send SMS for marketing, promotions, or any other purpose.
• Before any SMS is sent, you enter your own mobile number on the in-app screen and tap "Send Code." The screen clearly states: "We will send a one-time verification code via SMS. Message and data rates may apply." Tapping "Send Code" is your consent to receive the verification SMS.
• Sample message: "Your RadioCom verification code is: 123456"
• You will receive one verification SMS per request. How often you receive messages depends on how often you start verification, such as enabling SOS, re-verifying from Settings, or recovering account access.
• Standard message and data rates may apply based on your mobile carrier plan. RadioCom does not charge you for SMS verification messages.
• You can stop receiving messages at any time by replying STOP to any RadioCom verification SMS. You will receive a final confirmation message and will no longer receive verification codes. To start receiving them again, open Settings > Phone Verification in the app or contact support@radiocomapp.com.
• For help, reply HELP to any RadioCom SMS or email support@radiocomapp.com.
• Your mobile number is encrypted in transit and at rest. We use it only for the verification purposes described above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and SMS opt-in data are excluded from any data sharing with third parties.
• SMS messages are delivered through Twilio, Inc. RadioCom follows U.S. carrier A2P 10DLC requirements registered with The Campaign Registry.
• SMS verification is currently available for U.S. mobile numbers across major carriers including AT&T, T-Mobile, Verizon, and US Cellular.

• We use cookies and similar technologies to collect usage data and personalize your experience on our platforms. You can manage cookies and similar technologies through your browser settings.

• Our services are not intended for children under the age of 14. If you are under 14, please do not use our services.

• We may update this policy from time to time. We will notify you of significant changes.

• We may update this policy from time to time. We will notify you of significant changes.

• If you have questions or concerns about this policy, please contact us at support@radiocomapp.com. Or start a ticket by clicking here.

• This policy is governed by and construed in accordance with the laws of the United States and the European Union. Any disputes arising out of or related to this policy shall be resolved through binding arbitration.
• By using our services, you acknowledge that you have read and agree to this privacy policy.